/* ================= DESIGN SYSTEM ================= */
:root{
  --bg:#0a0a0c;
  --panel:#121215;
  --panel-2:#17171b;
  --elev:#1d1d22;
  --border:rgba(255,255,255,.055);
  --border-strong:rgba(255,255,255,.11);
  --text:#f2f2f4;
  --text-2:#9d9da8;
  --muted:#5e5e6a;
  --accent:#ff8ac2;
  --accent-2:#ef5fa4;
  --accent-dim:rgba(255,138,194,.10);
  --accent-glow:0 0 18px rgba(255,138,194,.22);
  --good:#3ddc68;
  --good-dim:rgba(61,220,104,.10);
  --warn:#fab219;
  --warn-dim:rgba(250,178,25,.10);
  --bad:#f0524f;
  --bad-dim:rgba(240,82,79,.10);
  --blue:#6aa6ff;
  --blue-dim:rgba(106,166,255,.10);
  --grid:#232328;
  --r:14px;
  --r-sm:10px;
  --shadow:0 6px 24px rgba(0,0,0,.35);
  --font:'Inter',system-ui,-apple-system,"Segoe UI",sans-serif;
}
*{margin:0;padding:0;box-sizing:border-box}
html,body{height:100%}
body{
  background:var(--bg);color:var(--text);font-family:var(--font);
  font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased;
  overflow:hidden;
}
::selection{background:rgba(255,138,194,.25)}
::-webkit-scrollbar{width:8px;height:8px}
::-webkit-scrollbar-thumb{background:#26262c;border-radius:4px}
::-webkit-scrollbar-track{background:transparent}
button{font-family:inherit;cursor:pointer;border:none;background:none;color:inherit}
input,select,textarea{font-family:inherit;font-size:13px;color:var(--text)}

/* ================= LAYOUT ================= */
.app{display:flex;height:100vh}
.main{flex:1;overflow-y:auto;position:relative}
.view{display:none;padding:28px 32px 48px;max-width:1440px;margin:0 auto}
.view.active{display:block}

/* ================= SIDEBAR ================= */
.sidebar{
  width:224px;min-width:224px;background:var(--panel);
  border-right:1px solid var(--border);
  display:flex;flex-direction:column;padding:20px 12px;gap:2px;
}
.brand{display:flex;align-items:center;gap:10px;padding:4px 12px 20px}
.brand-dot{width:9px;height:9px;border-radius:50%;background:var(--accent);box-shadow:var(--accent-glow)}
.brand-name{font-weight:700;font-size:15px;letter-spacing:.14em}
.brand-sub{font-size:10px;color:var(--muted);letter-spacing:.18em;margin-top:1px}
.nav-label{font-size:10px;letter-spacing:.14em;color:var(--muted);padding:14px 12px 6px;text-transform:uppercase}
.nav-item{
  display:flex;align-items:center;gap:11px;padding:9px 12px;border-radius:var(--r-sm);
  color:var(--text-2);font-size:13.5px;font-weight:500;width:100%;text-align:left;
  transition:background .15s,color .15s;position:relative;
}
.nav-item:hover{background:var(--panel-2);color:var(--text)}
.nav-item.active{background:var(--accent-dim);color:var(--accent)}
.nav-item.active::before{
  content:'';position:absolute;left:-12px;top:8px;bottom:8px;width:2px;
  background:var(--accent);border-radius:2px;box-shadow:var(--accent-glow);
}
.nav-item svg{width:17px;height:17px;flex-shrink:0}
.nav-badge{margin-left:auto;background:var(--accent-dim);color:var(--accent);font-size:10.5px;font-weight:600;padding:1px 7px;border-radius:20px}
.sidebar-footer{margin-top:auto;padding:12px;border-top:1px solid var(--border)}
.user-chip{display:flex;align-items:center;gap:10px}
.avatar{width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,#2a2a30,#1d1d22);border:1px solid var(--border-strong);display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:600;color:var(--accent)}
.user-name{font-size:13px;font-weight:600}
.user-role{font-size:11px;color:var(--muted)}

/* ================= HEADER ================= */
.page-head{display:flex;align-items:flex-end;justify-content:space-between;margin-bottom:26px;gap:16px;flex-wrap:wrap}
.page-title{font-size:22px;font-weight:700;letter-spacing:-.02em}
.page-sub{color:var(--text-2);font-size:13px;margin-top:3px}
.head-actions{display:flex;gap:10px;align-items:center}

/* ================= BUTTONS ================= */
.btn{
  display:inline-flex;align-items:center;gap:7px;padding:8px 16px;border-radius:var(--r-sm);
  font-size:13px;font-weight:600;transition:all .15s;border:1px solid transparent;white-space:nowrap;
}
.btn svg{width:15px;height:15px}
.btn-primary{background:var(--accent-2);color:#14060e}
.btn-primary:hover{background:var(--accent);box-shadow:var(--accent-glow)}
.btn-ghost{background:transparent;border-color:var(--border-strong);color:var(--text-2)}
.btn-ghost:hover{color:var(--text);border-color:rgba(255,255,255,.2);background:var(--panel-2)}
.btn-dark{background:var(--elev);color:var(--text)}
.btn-dark:hover{background:#26262c}
.btn-sm{padding:5px 11px;font-size:12px;border-radius:8px}
.btn-danger{background:var(--bad-dim);color:var(--bad)}
.btn-danger:hover{background:rgba(240,82,79,.2)}
.btn-good{background:var(--good-dim);color:var(--good)}
.btn-good:hover{background:rgba(61,220,104,.2)}
.icon-btn{width:30px;height:30px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;color:var(--muted);transition:all .15s}
.icon-btn:hover{background:var(--elev);color:var(--accent)}
.icon-btn svg{width:15px;height:15px}

/* ================= CARDS ================= */
.card{background:var(--panel);border:1px solid var(--border);border-radius:var(--r);padding:22px}
.card-title{font-size:13px;font-weight:600;color:var(--text-2);display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}
.grid{display:grid;gap:16px}
.g4{grid-template-columns:repeat(4,1fr)}
.g3{grid-template-columns:repeat(3,1fr)}
.g2{grid-template-columns:repeat(2,1fr)}
@media(max-width:1100px){.g4{grid-template-columns:repeat(2,1fr)}.g3{grid-template-columns:1fr}}

/* KPI tiles */
.kpi{background:var(--panel);border:1px solid var(--border);border-radius:var(--r);padding:20px 22px;transition:border-color .2s}
.kpi:hover{border-color:var(--border-strong)}
.kpi-label{font-size:12px;color:var(--text-2);font-weight:500}
.kpi-value{font-size:28px;font-weight:700;letter-spacing:-.03em;margin-top:6px}
.kpi-row{display:flex;align-items:flex-end;justify-content:space-between;gap:8px}
.kpi-delta{font-size:12px;font-weight:600;display:inline-flex;align-items:center;gap:3px;margin-top:8px}
.kpi-delta.up{color:var(--good)}
.kpi-delta.down{color:var(--bad)}
.kpi-delta span{color:var(--muted);font-weight:400}
.kpi-accent{border-color:rgba(255,138,194,.22)}
.kpi-accent .kpi-value{color:var(--accent)}

/* Meter */
.meter{height:6px;background:var(--elev);border-radius:4px;overflow:hidden;margin-top:12px}
.meter-fill{height:100%;background:linear-gradient(90deg,var(--accent-2),var(--accent));border-radius:4px;box-shadow:var(--accent-glow);transition:width .6s ease}
.meter-caption{display:flex;justify-content:space-between;font-size:11px;color:var(--muted);margin-top:6px}

/* ================= PILLS / STATUS ================= */
.pill{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:600;padding:3px 10px;border-radius:20px;white-space:nowrap}
.pill::before{content:'';width:5px;height:5px;border-radius:50%;background:currentColor}
.pill-new{background:var(--blue-dim);color:var(--blue)}
.pill-contacted{background:rgba(255,255,255,.06);color:var(--text-2)}
.pill-callback{background:var(--warn-dim);color:var(--warn)}
.pill-appt{background:var(--accent-dim);color:var(--accent)}
.pill-sale{background:var(--good-dim);color:var(--good)}
.pill-dnc{background:var(--bad-dim);color:var(--bad)}
.pill-noanswer{background:rgba(255,255,255,.06);color:var(--muted)}
.pill-active{background:var(--good-dim);color:var(--good)}
.pill-lapse{background:var(--warn-dim);color:var(--warn)}

/* ================= TABLES ================= */
.tbl-wrap{background:var(--panel);border:1px solid var(--border);border-radius:var(--r);overflow:hidden}
table{width:100%;border-collapse:collapse;font-size:13px}
thead th{
  text-align:left;padding:11px 16px;font-size:11px;text-transform:uppercase;letter-spacing:.08em;
  color:var(--muted);font-weight:600;border-bottom:1px solid var(--border);background:var(--panel);
}
tbody td{padding:13px 16px;border-bottom:1px solid var(--border);color:var(--text-2)}
tbody tr{transition:background .12s;cursor:pointer}
tbody tr:hover{background:var(--panel-2)}
tbody tr:last-child td{border-bottom:none}
td.strong{color:var(--text);font-weight:600}
td .num{font-variant-numeric:tabular-nums}

/* ================= INPUTS ================= */
.input,.select,textarea.input{
  background:var(--elev);border:1px solid var(--border);border-radius:var(--r-sm);
  padding:9px 13px;width:100%;outline:none;transition:border-color .15s;
}
.input:focus,.select:focus,textarea.input:focus{border-color:rgba(255,138,194,.4)}
.input::placeholder{color:var(--muted)}
.select{appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6' viewBox='0 0 10 6'%3E%3Cpath d='M1 1l4 4 4-4' stroke='%235e5e6a' fill='none' stroke-width='1.5'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center;padding-right:32px}
.field{display:flex;flex-direction:column;gap:6px}
.field label{font-size:11.5px;font-weight:600;color:var(--text-2);letter-spacing:.02em}
.search-box{position:relative;width:260px}
.search-box svg{position:absolute;left:11px;top:50%;transform:translateY(-50%);width:14px;height:14px;color:var(--muted)}
.search-box .input{padding-left:34px}

/* Filter chips */
.chips{display:flex;gap:8px;flex-wrap:wrap}
.chip{padding:6px 14px;border-radius:20px;font-size:12.5px;font-weight:500;color:var(--text-2);background:var(--panel);border:1px solid var(--border);transition:all .15s}
.chip:hover{color:var(--text);border-color:var(--border-strong)}
.chip.active{background:var(--accent-dim);color:var(--accent);border-color:rgba(255,138,194,.3)}

/* Toggle */
.toggle{position:relative;width:36px;height:20px;border-radius:20px;background:var(--elev);border:1px solid var(--border-strong);transition:all .2s;flex-shrink:0}
.toggle::after{content:'';position:absolute;top:2px;left:2px;width:14px;height:14px;border-radius:50%;background:var(--muted);transition:all .2s}
.toggle.on{background:var(--accent-dim);border-color:rgba(255,138,194,.4)}
.toggle.on::after{left:17px;background:var(--accent);box-shadow:var(--accent-glow)}

/* ================= DRAWER ================= */
.overlay{position:fixed;inset:0;background:rgba(0,0,0,.55);opacity:0;pointer-events:none;transition:opacity .25s;z-index:40;backdrop-filter:blur(2px)}
.overlay.open{opacity:1;pointer-events:auto}
.drawer{
  position:fixed;top:0;right:-480px;width:480px;height:100vh;background:var(--panel);
  border-left:1px solid var(--border-strong);z-index:50;transition:right .28s cubic-bezier(.3,.8,.3,1);
  display:flex;flex-direction:column;box-shadow:-20px 0 60px rgba(0,0,0,.4);
}
.drawer.open{right:0}
.drawer-head{padding:22px 24px;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;align-items:flex-start}
.drawer-body{flex:1;overflow-y:auto;padding:22px 24px}
.drawer-section{margin-bottom:24px}
.drawer-section h4{font-size:11px;text-transform:uppercase;letter-spacing:.1em;color:var(--muted);margin-bottom:10px;font-weight:600}

/* ================= MODAL ================= */
.modal{position:fixed;inset:0;display:none;align-items:center;justify-content:center;z-index:60}
.modal.open{display:flex}
.modal-card{background:var(--panel);border:1px solid var(--border-strong);border-radius:18px;width:560px;max-width:92vw;max-height:86vh;overflow-y:auto;padding:28px;box-shadow:var(--shadow)}

/* ================= ROLE VISIBILITY ================= */
body.role-agent .owner-only{display:none !important}

/* ================= CURSOR TRAIL ================= */
.trail-dot{position:fixed;width:5px;height:5px;border-radius:50%;background:var(--accent);
  pointer-events:none;z-index:9999;box-shadow:0 0 8px rgba(255,138,194,.8);
  animation:trailFade .65s ease-out forwards}
@keyframes trailFade{0%{opacity:.7;transform:scale(1)}100%{opacity:0;transform:scale(.15)}}
.cursor-glow{position:fixed;width:26px;height:26px;border-radius:50%;pointer-events:none;z-index:9998;
  background:radial-gradient(circle,rgba(255,138,194,.28) 0%,rgba(255,138,194,.09) 45%,transparent 70%);
  transform:translate(-50%,-50%)}

/* ================= HIVE ================= */
.hex-node{cursor:pointer;transition:opacity .25s}
.hex-node.dim{opacity:.15;pointer-events:none}
.hex-node polygon{transition:filter .2s, stroke .2s}
.hex-node:hover polygon{filter:drop-shadow(0 0 10px rgba(255,138,194,.5))}
.hive-kpi{background:var(--panel);border:1px solid var(--border);border-radius:12px;padding:12px 14px}
.hive-kpi .k-label{font-size:10.5px;color:var(--muted);text-transform:uppercase;letter-spacing:.06em}
.hive-kpi .k-value{font-size:19px;font-weight:700;margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.hive-kpi.accent .k-value{color:var(--accent)}

/* ================= AGENT TOOLS ================= */
.tool-card{background:var(--panel);border:1px solid var(--border);border-radius:var(--r);padding:24px;position:relative}
.tool-check{display:flex;align-items:center;gap:9px;font-size:13px;color:var(--good);padding:5px 0;border-top:1px solid var(--border)}
.tool-check:first-of-type{border-top:none}
.tool-link{color:#7aa7ff;font-size:14px;font-weight:600;text-decoration:underline;display:inline-flex;align-items:center;gap:6px}
.tool-link:hover{color:#a7c4ff}

/* ================= COMING SOON (agent lockouts) ================= */
.coming-soon{position:absolute;inset:0;z-index:6;display:flex;align-items:center;justify-content:center;
  backdrop-filter:blur(9px);-webkit-backdrop-filter:blur(9px);background:rgba(10,10,12,.45)}
.coming-soon span{font-size:24px;font-weight:700;letter-spacing:-.01em;color:var(--text-2)}

/* ================= SHEET (Book of Business) ================= */
table.sheet td{padding:0;border-right:1px solid var(--border)}
table.sheet th{border-right:1px solid var(--border);white-space:nowrap}
table.sheet td .cell{padding:10px 12px;min-height:40px;outline:none;font-size:12.5px;color:var(--text);
  white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:220px}
table.sheet td .cell:focus{background:var(--elev);box-shadow:inset 0 0 0 1.5px rgba(255,138,194,.5);
  white-space:normal;overflow:visible}
table.sheet tbody tr{cursor:default}

/* ================= MISC ================= */
.toast-wrap{position:fixed;bottom:24px;right:24px;z-index:100;display:flex;flex-direction:column;gap:8px}
.toast{background:var(--elev);border:1px solid var(--border-strong);border-left:2px solid var(--accent);border-radius:var(--r-sm);padding:12px 18px;font-size:13px;box-shadow:var(--shadow);animation:slideIn .25s ease}
@keyframes slideIn{from{transform:translateX(20px);opacity:0}to{transform:none;opacity:1}}
.divider{height:1px;background:var(--border);margin:16px 0}
.seg{display:inline-flex;background:var(--panel);border:1px solid var(--border-strong);border-radius:10px;padding:3px;gap:2px}
.seg button{padding:6px 16px;border-radius:8px;font-size:12.5px;font-weight:600;color:var(--text-2);transition:all .15s}
.seg button.active{background:var(--accent-dim);color:var(--accent)}
.seg button:hover:not(.active){color:var(--text)}
.rank-dot{width:22px;height:22px;border-radius:50%;background:var(--elev);border:1px solid var(--border-strong);display:inline-flex;align-items:center;justify-content:center;font-size:10.5px;font-weight:700;color:var(--muted)}
.rank-dot.top{background:var(--accent-dim);border-color:rgba(255,138,194,.35);color:var(--accent)}
.mono{font-variant-numeric:tabular-nums}
.tag{font-size:11px;padding:2px 8px;border-radius:6px;background:var(--elev);color:var(--text-2);border:1px solid var(--border)}
.empty{text-align:center;padding:48px;color:var(--muted);font-size:13px}
.tooltip{
  position:absolute;background:var(--elev);border:1px solid var(--border-strong);border-radius:8px;
  padding:8px 12px;font-size:12px;pointer-events:none;opacity:0;transition:opacity .12s;z-index:20;
  box-shadow:var(--shadow);white-space:nowrap;
}
.tooltip .tt-label{color:var(--muted);font-size:11px}
.tooltip .tt-val{font-weight:700;font-size:13px}
.timeline{display:flex;flex-direction:column;gap:0}
.tl-item{display:flex;gap:12px;position:relative;padding-bottom:18px}
.tl-item::before{content:'';position:absolute;left:5px;top:16px;bottom:0;width:1px;background:var(--border)}
.tl-item:last-child::before{display:none}
.tl-dot{width:11px;height:11px;border-radius:50%;background:var(--elev);border:2px solid var(--muted);flex-shrink:0;margin-top:4px}
.tl-dot.pink{border-color:var(--accent);box-shadow:var(--accent-glow)}
.tl-body{font-size:12.5px;color:var(--text-2)}
.tl-body b{color:var(--text);font-weight:600}
.tl-time{font-size:11px;color:var(--muted);margin-top:1px}
.dropzone{
  border:1.5px dashed var(--border-strong);border-radius:var(--r);padding:36px;text-align:center;
  color:var(--muted);transition:all .2s;cursor:pointer;font-size:13px;
}
.dropzone:hover{border-color:rgba(255,138,194,.4);background:var(--accent-dim);color:var(--accent)}
.spin{width:14px;height:14px;border:2px solid var(--accent-dim);border-top-color:var(--accent);border-radius:50%;animation:spin .7s linear infinite;display:inline-block}
@keyframes spin{to{transform:rotate(360deg)}}
@keyframes pulse{0%,100%{opacity:1}50%{opacity:.35}}
.pulse{animation:pulse 1.4s ease infinite}